Training

  • Agored Cymru recognised centre

  • Accredited training courses from £1000 per delegate

  • We offer a range of accredited and non-accredited courses for groups, teams and individuals, from short familiarisation sessions to complete initial mediation training. Our courses are taught by practising mediators and informed by current practical experience.

  • Learning on our courses may lead to accreditation by Agored Cymru

  • Where possible, these courses are customised to meet your needs. Topics can include

  • Communication skills

    Constructive negotiation

    Introduction to mediation

    Transferable mediation skills

    Handling difficult conversations

    Dealing with difficult people

    Understanding and resolving conflict

  • All of these courses are relevant for home and work, for community and workplace

  • We also offer courses addressing

  • Understanding and resolving conflict

    Conflict resolution in the workplace

    Mediation, management and HR

    Resolving conflict at home and in the family

    Care and residential settings

    Resolving customer complaints

    Mediating neighbour disputes

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